FREE SHIPPING, RETURNS & EXCHANGES

Shipping & Delivery
Standard shipping and returns are free within the UK for all orders over £100. All Jim Green products purchased will be shipped to the supplied delivery address within 5-7 working days from date of payment.

Returns & Replacements
Any product may be returned for credit or refund within 12 months from the date of purchase provided that the merchandise is unused and is returned in its original box/wrapping together with a valid invoice.

Custom Orders
Production and delivery is expected within 45 days from date of payment.
No refunds or exchanges are accepted on custom orders.
Please note custom orders are shipped internationally and may possess customs or duties fees.

Privacy & Security
Please note that Jim Green does not disclose any of your personal details to other companies or individuals. We do not keep a record of, or store, any part of your credit card details. Jim Green does keep records of certain personally identifiable information, such as your name, contact details, shipping address and billing address. This information is necessary in processing your order.